Verbal Confrontation At The Counter

One afternoon, I went to get take out from a business that had opened up about five months before.  The food was good and the service was coming along. The counter-people seemed confused on what they were doing. But, they actually got orders right. Owner A as I will call him, directed the crew in a pleasant manner and helped them.

The business had two owners running things as I could observe. Owner B seems like he was just there, not doing much. In fact, I saw him perform the task of changing the channel of the TV in the dining area.

The business had people coming in and ordering.

Months later, I drove by the business and it was closed. A few months later, I was riding past the place and it was open again. Another day, I went in for a take out meal. Owner A wasn’t there but Owner B was there.

I had ordered my meal from Owner B and was waiting at the counter. I was the only one in the place. Then, a female employee walked in with her son and she went behind the counter to start work. Owner B started yelling at her about something. The employee was clearly upset about something and trying to get her composure to work.

Owner B kept in on her. Then, her son who was a least 20 years old starts cussing at Owner B, not to speak to his mother like the way he was. Owner B who has been standing behind the counter starts a verbal argument with the son. The mother/employee intervenes and tells her son to leave. Reluctantly, he leaves.

Owner B tells the mother/employee that he is going to call the police on her son. She said he didn’t have to do that. But, he shouldn’t  have spoken  to her the way he did.

As a customer, I felt very uncomfortable witnessing the confrontation and didn’t feel safe.

Owner B never apologize for what happen in his place to me. Plus, I got a glimpse how he treated his employee. I thought I do not want to give this guy and his business my money.

It has been a few months since the incident. I drove by the place and it is still in business. As I drove away from the business, I hoped that Owner A was a at the counter.

Remember the mantra: Plant Service, Harvest Money.

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